Technical Leadership

Principles of QI

Kotter’s 8 step Change model
  1. Creating a Sense of Urgency 
  2. Putting Together a Guiding Coalition 
  3. Developing Vision and Strategies 
  4. Communicating the Change Vision 
  5. Remove Barriers to Action 
  6. Accomplish Short-Term Wins 
  7. Build on the Change 
  8. Make Change Stick

The 8-Step Process for Leading Change | Dr. John Kotter (



IHI methodology

Scrum/Agile Leadership

Appreciative Inquiry

Use of Kanban boards- e.g. Trello


Leading others through change- the human side of change

Using a Quality Management System


in healthcare