Comms Lab: Explore the story
Defusing strong emotions - how to consolidate your gains by exploring their story. Fifth video in a series on the NURSE acronym
Tag Appreciation
Comms Lab: Supportive Statements
What is a Supportive Statement, and Why is it the Only Thing That Helps Sometimes? Fourth video in a series on the NURSE acronym
Comms Lab: Respect
The Top 5 most important things I've learned about how to express Respect, Praise and Appreciation; and how we can integrate these skills into our work and life.