Comms Lab: Referral Pushback
Comms Lab 39: Mastering the Phone Referral: Dealing With Referral Pushback, the 5 Simple Strategies
Tag negotiation
Comms Lab: Before you call
Comms Lab 38: Mastering the Phone Referral: 5 Things You Must Understand BEFORE You Call
Comms Lab: Phone referral
Comms Lab 37: Mastering The Phone Referral: Comparing Structured Approaches. Comparing ISBAR, PIQUED, and The 5Cs
Comms Lab: Adversaries or Partners?
Comms Lab 36: Negotiation: Adversaries or Partners? final episode in understanding and managing 'The Impossible Conversation'
Comms Lab: Negotiation
Comms Lab 35: The Impossible Conversation: Negotiation: Positions vs Interests; interest-based negotiation versus position-based negotiation.
The Mark of the Beast
He stood in the hallway having stolen away from his cubicle. The doctor leaving the resus bay recognised him as the man from cubicle 23 awaiting a psychiatric review.