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Comms Lab Hayden Richards LITFL 340 4

Comms Lab: Structure

Structure Difficult Conversations. Adding structure, and continually orienting yourself and your counterpart to that structure is so valuable in tough conversations
Comms Lab Hayden Richards LITFL 340 4

Comms Lab: The Strong Finish

Getting started in a difficult conversation, is at least half the battle. Here are the 3 most valuable strategies for navigating the back half of any difficult conversation.