Comms Lab: Getting Better
Comms Lab 12: Why Getting Better at Difficult Conversations May Be Easier (and More Valuable) Than You Think...
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Comms Lab: The Strong Finish
Getting started in a difficult conversation, is at least half the battle. Here are the 3 most valuable strategies for navigating the back half of any difficult conversation.
Comms Lab: The Good Start
Often the hardest part of any difficult conversation is just getting started. In the time-pressured world of healthcare, embarking on a difficult conversation is a particularly daunting prospect.