Laura Rock and Jenny Rudolph give strategies for managing interprofessional conflict at the bedside in a critical care setting.
Dr Laura Rock describes how a simple emotion response tool, GIVE, can be used to help us connect, understand, and support one another. This is even more important during the COVID-19 pandemic.
If we put "emotion before cognition" and respond with empathy and curiosity instead of "answering feelings with facts" we build trust and learn values. The patient perspective with Laura Rock
Dr Laura Rock, an American intensivist, who reminds us on this podcast that communication skills are learnable