Category SMILE2

SMILE2 is a collection of pages featuring overviews of important and interesting topics relevant to clinical education, improving the performance of healthcare individuals and organisations, and improving the outcomes of patient care.

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Followership

Followership is a critical competency that enhances team performance, patient safety, and error prevention through active engagement, adaptability, speaking up, mutual monitoring, and collaborative support. However, effective followership also depends on supportive leadership and organisational culture.

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Learn or Blame

Learn or Blame explores cognitive bias, just culture and human factors in adverse event review, showing why healthcare can either learn or blame, not both.