Comms Lab: Preparation is key

Comms Lab: Episode 22

How to PREPARE for any Difficult Feedback Conversation

Giving difficult feedback can be REALLY SCARY… That’s why it’s important to know how to prepare for any difficult feedback conversation.

In this video, I walk you through a 6 step checklist that will help you prepare to difficult feedback that is more likely to result in real change and leave your relationship with the feedback receiver intact.

  1. Collect your data
  2. Clarify your purpose
  3. Cultivate a Coaching mindset
  4. Engage your Curiosity
  5. Consider the alternatives
  6. Courage…Initiate the conversation

Got a different take on this? Great – I’d love to see your feedback. Put it in the comments section below.

0:00 – So, you’ve gotta give some feedback…
0:48 – 1. Collect your data
1:49 – 2. Clarify your purpose
2:37 – 3. Cultivate a Coaching mindset
3:39 – 4. Engage your Curiosity
4:18 – 5. Consider the alternatives
4:50 – 6. Courage


Further reading


Comms Lab

A path to highly effective communication skills

Hayden is an emergency physician at University Hospital Geelong and a senior lecturer at Deakin University, Geelong. He is somewhat obsessed with the science and art of effective communication, and in particular: difficult conversations. He believes that we can all get better at having difficult conversations, and that the process of learning to do so can be seriously fun.

Hayden is also an avid but terrible surfer, ad hoc gardener, and dad to two awesome kids. | LinkedIn |

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