Tag Difficult Conversations
Comms Lab Hayden Richards LITFL 340 4

Comms Lab: The Strong Finish

Getting started in a difficult conversation, is at least half the battle. Here are the 3 most valuable strategies for navigating the back half of any difficult conversation.
Comms Lab Hayden Richards LITFL 340 4

Comms Lab: The Good Start

Often the hardest part of any difficult conversation is just getting started. In the time-pressured world of healthcare, embarking on a difficult conversation is a particularly daunting prospect.