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Category Comms Lab

Dr Hayden Richards is an emergency physician at University Hospital Geelong and a senior lecturer at Deakin University, Geelong. He is somewhat obsessed with the science and art of effective communication, and in particular: difficult conversations. He believes that we can all get better at having difficult conversations, and that the process of learning to do so can be seriously fun.

Comms Lab Hayden Richards LITFL 340 4

Comms Lab: Negotiation

Comms Lab 35: The Impossible Conversation: Negotiation: Positions vs Interests; interest-based negotiation versus position-based negotiation.
Comms Lab Hayden Richards LITFL 340 4

Comms Lab: Mind Changing

Comms Lab 29: "The Impossible Conversation" - How to Change Someone's Mind. 6 strategies for probably the hardest thing you can attempt in any conversation
Comms Lab Hayden Richards LITFL 340 4

Comms Lab: Logos

Comms Lab 28: Difficult Feedback: Aristotle's Tripod: LOGOS - Leverage Logic to Make Your Point outlining some serious pitfalls to avoid
Comms Lab Hayden Richards LITFL 340 4

Comms Lab: Ethos

Comms Lab 26: Difficult Feedback: Aristotle's Tripod: ETHOS: Leverage Your Skills to Build Trust... & Avoid the Pitfalls
Comms Lab Hayden Richards LITFL 340 4

Comms Lab: because…

Comms Lab 24: Difficult Feedback: The Power of BECAUSE. We explore the closest thing I know of to a Jedi Mind Trick, and it all comes down to a single word